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Name: Rick Reaver

Subject: Overflowing toilet

Question: A tile installer pulled the toilet and ever since it overflows with too much toilet paper. My theory is that he dropped a pencil or pen down there and it is stuck in the porcelain. How do I get it out? I snaked it twice and a plumber friend of mine snaked it a third time. No luck. I went to Ace Hardware and bought a long flexible grabber, but the sheath housing the grabbers is not flexible and I cant get it to curve inside the porcelain. Any tool out there that will do the job? I would hate to pull the toilet and find that the pen is just as impossible to get at from the bottom as the top.

Answer: Have you tried taking all the water out of toilet bowl small mirror and look up in trap and see if you can see, we do this and use a hanger to retrieve things, also he might have just reset toilet wrong, Did he use a new wax ring and maybe did not clean old wax and have too much wax, this also can cause a problem, or use a new wax ring with horn and have it partially blocking opening, are you using a closet auger to snake? If you see nothing from top and if you have to pull and reset, then look from bottom up, we have had some where we just had to install a new toilet where something was lodged in trap, and that was only one we could not get it out.

Name: jenny johnson

Subject: Radiators not getting hot

Question: We have a gas central heating system - the hot water system is working, but when we put the central heating on the radiators are not getting hot. We have tried it on timed and constant but nothing happens. Have you any idea what is causing this? and is it easy gto fix. (We had a new water pump fitted approx 6 months ago)

Answer: Possibly air bound have you purged all the air, keep in mind to bleed a hot water system, you need to add water as you purge air can not be done properly without adding water, biggest problem is this no air at radiators so they are purged, you need to purge til water comes out but do not overfill system.usually 8 lbs per floor, but can not exceed 30 lbs at boiler most relief valves are 30 lbs.
let me know if this helps.

Name: dave deacon

Subject: toilet installation

Question: i am installing a new toilet over ceramic tile flooring. I have yet to install the flooring and am concerned about the increase in height once the flooring and new subfloor is installed. my question is do i install the toilet over the tile or tile around it and if the installation is over how do i secure the toilet to the flange? are longer bolts available? thanks

Answer: Hello
Yes to the longer closet bolts. Keep in mind tho, that yhe flange should be screwed to floor particularly with brass screws (don't rust) and the height of flange should ideally be on the resting on finished floor, and no more than 1" below finished floor. If you are going to be any lower I highly recommend you hire a professional to bring flange to grade. They do make a thicker wax ring for this or 2 can be used keep in mind 2 can be a problem if squished into opening. When you set toilet on wax it needs to be say about 1/4" to 1/2" above finished floor so when you press down on bowl you feel the wax seal to bottom of toilet, I like the wax ring that comes with a horn. The most common mistake homeowners make when installing new floors is leave it too low, and in a few years have a leak into a finished ceiling below.


Name: M Ahad

Subject: flashing noise

Question: when i flush the toilet, we get a loud noise which can be heard throughout the house. But i am not able to recognise this noise where came from. Do you have any suggession how to resolbe this problem. thanks

Answer: Hello,
You have a bad fill valve or ballcock. That is the part in tank that lets water in and shuts off,Has a float on, they have an atmospheric vacuum breaker on them and they are the culprit in most of these cases. You need to have a toilet tank rebuild. That should resolve your problem.

Name: Lea

Subject: Water Line Knocking/Squeling

Question: We have public water in our 17 year old home. We suddenly experienced this horrible squeling noise and knocking primarily upon any toilet flushing - dishwasher, showers, lawn irragation does not cause it. The city replaced the water lines at the street recently and this began right after. I suspect it is the Pressure Control Valve but have read that air in the line can cause this noise too. How do I tell if it is the PCV? If it is the PCV can I replace it myself? how would I bleed the lines?

Answer: Hello
Yes air can cause noise, but I would check out your toilets first, sometimes ballcocks/fillvalves go bad and cause same sounds. If you have shut offs under toilet tanks, shut off toilets and eliminate either all or 1 at a time and see if noise quits. Keep in mind tho that those valves if they have not been used could leak. I suspect this because the lawn system does not. They both have a atmospheric vacuum breaker on the toilets could be bad, I am assuming the lawn system is TEE'D in after the PCV. If before, then it is probably PCV. I would really recommend hiring a pro to change. If it is your PCV chances are the adjustment is seized and would be hard to check diaphram in IT, which controls flow of water, if the adjustment screw is movable adjust in and out see if noise subsides. But keep in mind you want it to stay at right pressure.
Try toilets first. Let me know.

Name: Tom Moran

Subject: Hot water recirc half works

Question: My hot water recirc provides fast-hot to the washing machine, but makes very little difference to anything else. But if I wait for hot at the washing machine, then other things get hot fast - regardless of whether the recirc is on or off. Running any hot heats both pipes going into the wall from atop the hot water heater, recirc only heats one. Could crud in the line act like a one-way valve on one of the hot out lines, or what?

Answer: Hello,
Sounds like the water is taking the easiest direction, I am assuming the recirc connects back into the bottom of heater, 1 or 2 lines, now not knowing where it connects into at the farthest fixture, meaning is it tied into both lines or 1. You have 2 pipes above heater going into wall ARE both are on circ or just one. Lets assume they both connect into the circ line, do they have flow valves on?
Sometimes water just takes the easiest route so you have to balance the flow in pipes. I am thinking that only one ties into line that would be the farthest from heater, and other does not.
If you have 2 return lines to pump, are they balanced. Meaning can you direct the amount of flow from one reduce it so pump pulls from both. Let me know.
It really does sound like only one is tied into system. I hope this makes sense.

Name: dave heiby

Subject: no drainage

Question: my whole house is backed up and the crawl space is too small to get into. i have been wanting a new floor in the bathroom anyway. i cant get a snake down through the pipes. how do i repair and replace the old cast iron piping?

Answer: Hello
Usually if a toilet is close we pull the toilet and snake thru there.
Sometimes if we can access crawl space we cut in a clean-out and run pipe to easier access, in basement or outside.
If you rip out floor and have to cut in clean out you repair cast iron by use of mission couplings, Made for no-hub cast iron pipe originally, If at all possible cut in wye and make a clean out to easy accessibility.
Let me know if you need more info.

Name: Jake

Subject: toilet placement

Question: Is there a standard for the number of inches that a toilet should be from a wall? And are there any codes that specify that it has to be a certain number of inches from a wall?

Thank you

Answer: Hello
I can tell you standard rough in is 12" but sometimeas due to floor joist and other varibles, sometimes it has to change, they make toilets with rough-ins of 10" and 14", they also make offset flanges to help. As plumbers the most common rough-in is 12". As far as codes we in MN. try for 12" because this is the most common toilet made.
Hope this helps.


Name: Robert

Subject: Too much air in tank

Question: Hello, A couple of months ago our well water started having lots of air bubbles in it. Eventually it got to the point where there was more air than water and it would spurt out. I went out and drained the the 60 gallon retention tank. I would say only a couple of gallons of water came out followed by several minutes of compressed air. When I kick the system back on it runs normally for about a week. No problems with pressure or air in the water then after a week it comes back. I've gotten in the cycle of draining the tank about once a week when I start seeing lots of air. If I drain it before alot more water comes out of the tank. Now it has gotten to the point I'm having to do it about every other day. What could cause there to be so much more air than water in my tank?

Thank you

Robert

Answer: Hello
You might want to explore the possiblities of air being sucked in thru a pinhole leak in piping from well to pump. If it is a deep well is the pump submersed far enough into water? These are the only 2 things that I can think of that would cause. I am not a well person, But I have had a lot of experience with wells. All wells have a check valve of some sort, so water does not drain from tank back, pressure from tank will push water back down into well, if no faucets are open and no water is drawn into house do you notice a pressure drop, If so more than like something is wrong in piping. Even with a small hole this might take a while to detect, but it is sucking air somewhere.
Hope this helps, let me know.

 



 

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